Never miss a service call again

Answer calls 24/7 and schedule appointments instantly - even during seasonal peaks when your team is busy with service calls.

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Try a live demo for an HVAC issue you're having.

Caller
Phone
Time
StatusNotes
Jennifer Adams
(555) 123-4567
10:15 AM
ScheduledAC not cooling, urgent

Answering incoming call from Michael Rodriguez

AIDE active - awaiting new calls
Showing 1 of 5 calls

Why AIDE?

24/7 call answering

Never miss calls, even during extreme weather events when call volume spikes.

Book jobs instantly

Let customers book appointments around the clock.

Emergency triage

Prioritize urgent heating and cooling issues based on customer needs.

How AIDE works for HVAC companies

  1. 1

    Setup and customise

    Customise AIDE to gather the information you need and automate actions like scheduling appointments, sending SMS or booking jobs.

  2. 2

    Connect to your phone system

    AIDE connects to your existing phone system so you can answer calls on your existing number. It can answer calls after hours, during busy periods or around the clock.

  3. 3

    Information flows to your systems

    Customer details and job information are instantly added to your business systems, creating a seamless workflow for your team.

  4. 4

    Handle escalations

    When AIDE can't handle the call, it can transfer the call to a human or a voicemail system.

Incoming call

Hi, our air conditioner stopped working and it's 95 degrees in our house. We have a newborn baby and need help right away!

Answered immediately10:32 AM

AIDE responds naturally

Sorry to hear about your AC issue, especially with a newborn in the home. Could you tell me if there are any unusual sounds or smells from the unit?

Asks clarifying questionsSounds humanFollows your script

Request Captured

Name:Rebecca JohnsonPhone:555-123-4567Issue:AC not working, extreme heat, newborn in homeUrgency:Critical - Immediate service needed

Appointment Scheduled

I understand this is an emergency. I can dispatch one of our technicians to be at your home within the next 60-90 minutes. Does that work for you?

Confirmed for Today, Emergency Dispatch

Ready to grow your HVAC business?

Increase revenue with AIDE's AI receptionist service designed specifically for heating, ventilation, and air conditioning companies.