Never miss a service call again
Answer calls 24/7 and schedule appointments instantly - even during seasonal peaks when your team is busy with service calls.
Try free for 14 days
Try a live demo for an HVAC issue you're having.
Caller | Phone | Time | Status | Notes |
|---|---|---|---|---|
Jennifer Adams | (555) 123-4567 | 10:15 AM | Scheduled | AC not cooling, urgent |
Answering incoming call from Michael Rodriguez | ||||
Why AIDE?
Never miss calls, even during extreme weather events when call volume spikes.
Let customers book appointments around the clock.
Prioritize urgent heating and cooling issues based on customer needs.
How AIDE works for HVAC companies
- 1
Setup and customise
Customise AIDE to gather the information you need and automate actions like scheduling appointments, sending SMS or booking jobs.
- 2
Connect to your phone system
AIDE connects to your existing phone system so you can answer calls on your existing number. It can answer calls after hours, during busy periods or around the clock.
- 3
Information flows to your systems
Customer details and job information are instantly added to your business systems, creating a seamless workflow for your team.
- 4
Handle escalations
When AIDE can't handle the call, it can transfer the call to a human or a voicemail system.
Incoming call
Hi, our air conditioner stopped working and it's 95 degrees in our house. We have a newborn baby and need help right away!
AIDE responds naturally
Sorry to hear about your AC issue, especially with a newborn in the home. Could you tell me if there are any unusual sounds or smells from the unit?
Request Captured
Appointment Scheduled
I understand this is an emergency. I can dispatch one of our technicians to be at your home within the next 60-90 minutes. Does that work for you?
Ready to grow your HVAC business?
Increase revenue with AIDE's AI receptionist service designed specifically for heating, ventilation, and air conditioning companies.