Handles enquiries and schedules jobs 24/7
Answer maintenance calls around the clock, gather details and schedules jobs instantly using our AI receptionist.
Our platform capabilities
Concrete capabilities that work out of the box—no complex setup required.
Phone & WhatsApp
Our platform allows you to deploy agents over the phone and WhatsApp. This allows you to deploy agents with minimal change management.
Smart actions
Set up actions based on specific triggers in the conversation (e.g. get notified when material delivery is delayed).
Scheduling
Allow your agent to book appointments, send confirmations, and manage calendars without human intervention.
Escalation
Intelligently routes calls based on context, urgency, and availability. Escalates critical issues to the right person immediately.
Team management
Role-based access control for your team to manage, configure, and oversee AI agents. Full visibility and control over operations.
Visual analysis
Enable your agent to analyse photos and videos to identify quality issues, safety hazards, and more.
How it works
See how AIDE handles operations for your property management business
- 1
Incoming call
When a call comes in, AIDE answers it by plugging into your existing phone system.
- 2
Gathers information
Based on your instructions, AIDE answers questions and gathers information from the caller.
- 3
Takes actions
AIDE can take actions like booking appointments, sending text messages to your team or following up with the caller via email.
- 4
Review calls
All calls are recorded and transcribed so you can review them on your dashboard later.
- 5
Updates your systems
Integrate your CRM or booking system and AIDE will update it with information from the call.
Incoming call
Hi, my bathroom sink is leaking and there's water all over the floor. I need someone to come fix it right away.
AIDE responds naturally
I'm sorry to hear about the leak. I'll prioritize this as an urgent maintenance request. Could you tell me if you've shut off the water valve?
Request Captured
Action Taken
I've scheduled our maintenance technician to visit your unit today between 2-4 PM. If the situation worsens before then, please call back immediately.
Ready to streamline operations?
Increase tenant satisfaction and reduce wait times with AIDE's AI receptionist.