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Never miss a service call again

Answer maintenance calls around the clock, gather details and schedules jobs instantly using our AI receptionist.

Try a live demo for a property enquiry.

Features

Designed to work alongside your team. Integrates with your existing systems.

Fully customisable

Tailor the conversation flow to match your business needs.

Use existing phone number

Keep your current phone number and let AIDE handle calls without changing your setup.

Takes actions

Handle calls end-to-end by taking actions like booking appointments or updating your CRM.

Handles escalations

Escalate calls to your team when needed to ensure the best possible service.

Follows up

Sends timely text and email updates to keep your customers informed and engaged.

Integrates with systems

Seamlessly connects with your existing tools to retrieve information and update systems.

How it works

  1. 1

    Incoming call

    When a call comes in, AIDE answers it by plugging into your existing phone system.

  2. 2

    Gathers information

    Based on your instructions, AIDE answers questions and gathers information from the caller.

  3. 3

    Takes actions

    AIDE can take actions like booking appointments, sending text messages to your team or following up with the caller via email.

  4. 4

    Review calls

    All calls are recorded and transcribed so you can review them on your dashboard later.

  5. 5

    Updates your systems

    Integrate your CRM or booking system and AIDE will update it with information from the call.

Incoming call

Hi, my bathroom sink is leaking and there's water all over the floor. I need someone to come fix it right away.

Answered immediately10:32 AM

AIDE responds naturally

I'm sorry to hear about the leak. I'll prioritize this as an urgent maintenance request. Could you tell me if you've shut off the water valve?

Asks clarifying questionsSounds humanFollows your script

Request Captured

Name:Rebecca TaylorPhone:555-123-4567Issue:Leaking sink in Unit 304Urgency:High - Same day service

Appointment Scheduled

I've scheduled our maintenance technician to visit your unit today between 2-4 PM. If the situation worsens before then, please call back immediately.

Confirmed for Today, 2-4 PM

Ready to streamline operations?

Increase tenant satisfaction and reduce wait times with AIDE's AI receptionist.